So I’m sure everyone’s heard about it through CNN or whatever. It’s definitely not a rumor and Microsoft has done an exceptional job at hiding this thing from a ton of people, including.. Microsoft itself. There’s no mention of it at all at MS and there are no internal sites for it (as far as I know). I can’t find anything about it. Engadget though, has done a pretty good job of getting inside information, but the question remains as to whether it was leaked or voluntary for the purposes of viral marketing. If the latter is the case, well, I’m just contributing to that
Some of the cool things heard so far:
1. The Zune will have WiFi, and through this you can download songs without a laptop and you can also share songs instantly with friends wirelessly.
2. There are multiple devices, one of which will be an Xbox branded portable gaming system with Live Anywhere integration.
3. In order to convert you from iTunes Music Store to Zune’s own media service, they’re going to offer to convert you for free (i.e. you can download any song you downloaded from iTMS for free, which is a crazy deal)
4. Pyxis is the codename for their Nano competitor. It will have video too. Not sure how that’s gonna work…
5. Zune’s media service will be driven by the community through recommendations and such. Much like digg.com.
6. The Zune is headed by Robbie Bach and J Allard, who heads all the design and engineering of the XBox. J Allard is pretty interesting. He is best known for sending a memo to Microsoft in the mid-90s about the rise of the Internet, which reshaped their entire direction of the company. He also legally changed his name from “James” to “J”. Seriously.
There are three things I’m concerned about:
1. DRM. Digital Rights Management. This is basically what iTunes does to force you to get an iPod when you use iTunes Music Store — all songs bought from iTMS play only on an iPod and the original computer plus or minus a few that you register. So Zune will have this in order to have full vertical end-to-end integration services (Zune player, Zune media organizer, Zune online store). What many people think is that DRM protects artists and such but in reality it doesn’t add any value for either artists or consumers. It’s just a way of enclosing various technologies together and preventing others from utilizing a part of the whole.
2. Having multiple devices that are aimed at the same market segment is not a good idea. In the end, you’re going to be creating unnecessary loss. The iPod family was successful because it was able to provide *just* enough innovation in each successive release to warrant the buying of it. What’s the difference between the iPod mini and the Ipod nano? Not much from a high-level point of view, but the timings of both releases were the keys to their successes. MS has to do a good job of hiding their successive Zune devices from the public; hiding the future guarantees a healthy consumer surplus in the present.
3. Wifi Sharing. There are two ways MS could do this. I’m sure they won’t allow you to just give a song to someone else directly. Considering their efforts to enforce DRM, this is impossible. A possibility is that they would allow you to swap songs. So you could trade a song for someone else’s. The other possibility is that instead of even sharing songs, you could send a notice to someone else’s Zune to ‘bookmark’ a song on their account on the Zune online store. This is useful for rare songs, but the popularity of this remains shaky.
July 29, 2006 at 10:53 am
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August 4, 2006 at 12:11 pm
Sounds cool, and side-to-side with the iPod it seems like it could be better (guess we’ll see about the price), but do you think it’s really feasible to try and take over the music player market? With iPods in movies, rap videos, and Prada ads in Manhattan (yep), it’s become so entrenched in pop and fashion culture that I can’t imagine a competitor replacing it, even with amazing new features (I feel like searching for and downloading new music with the player itself would be pretty awkward, re your earlier post) or a low price tag (not gonna convince the Prada folks).
I don’t mean to sound like an Apple salesman, but the fundamentals of what made the iPod so successful were its design and (eventual) software integration. Microsoft is not innovating on either of those fronts with this player — really, it’s stepping on Apple’s shoulders and putting “Zune” where “i” was.
Basically, iPod has become a Kleenex or Band-Aid — it seems silly to even use the phrase “portable mp3 player” and imply that there’s any diversity. Microsoft would be much better designing something to compete with the concept, not the brand. (For instance, I can see iPod sales dropping with the rise of all these phones that can store 1000+ songs.)
And weird ad campaign at comingzune.com. Regina Spektor?
August 4, 2006 at 10:45 pm
You’re right, the concept has to be different in order for it to win out, but it’s also a case of the addressing the “Long Tail” of consumer surplus. The Zune actually isn’t just an mp3 player, it’s a series of devices that are part of a larger media/entertainment experience, so the integration between all of these devices will be the key to its success, and the cost of integration matters too. This will address a larger market audience who isn’t interested in just music, but other media and entertainment too. Going along with integration, Microsoft dominates the OS market, and also has a foothold in the gaming market. The Zune not only operates as a standalone device, but will bridge these industries. Imagine streaming video from your Media Center PC on your Zune, as well as downloading the latest upgrades to Project Gotham and sending it to your 360, all without a wire.
Also, giving up on a market just because someone else is number 1 isn’t quite the way business goes ;] There are numerous cases where companies/organizations/people have stepped up in awesome David/Goliath fashion. Case in point: Firefox/IE, Windows/Linux/Mac. Remember the Walkman? Shit, everyone was all about that. That succumbed to the disruptive tech of mp3s. Competition drives innovation, and disruptive technology shakes both of them up.
Maybe Microsoft has something up its sleeve with this one. It’s definitely not going with the iPod way of doing things. You can expect MS to ride on its success in other markets, and hopefully, at the same time, satisfying the European Union ;]